As a dynamic organisation, we will constantly strive to do Better Business at all levels throughout the ‘supplier to customer’ chain.
We will add value to the customer through customised solutions and products.
We are committed to maintaining a continuous focus on the specific requirements and expectations of our customers, as well as on applicable standards and legal requirements.
We will constantly strive for high quality at every stage of the supply chain to the customer. It must be ensured that agreed terms are met.
Our quality is achieved by making the ‘right delivery’ the first time. Necessary information in the right amount, in the right place and at the right time.
We are committed to developing the skills of each individual employee who, through a high level of responsibility for their own work and quality, ensures that customer expectations are met.
We measure all critical stages in our processes in order to identify risks and opportunities for continuous improvements that increase process safety through learning and change.